Site Policies

Last Updated: June 15, 2026

Welcome to ITechCNY. These Terms and Conditions govern your use of our website and the technology services we provide. By accessing our website or engaging our services, you agree to the terms outlined below.

Acceptance of Terms

By using this website, requesting services, submitting a contact form, or engaging ITechCNY for technology-related services, you acknowledge and agree to these Terms and Conditions.

If you do not agree with these terms, please do not use our website or services.

Services Provided

ITechCNY provides a variety of technology-related services, including but not limited to:

• Managed IT Services 
• Computer Repair and      Troubleshooting 
• Network Installation and Support      
• Cybersecurity Services 
• Cloud Solutions 
• Technology Consulting 
• Hardware and Software Support 
• Business and Residential      Technology Services 

Service availability may vary by location, scheduling, and project requirements.

Quotes, Estimates, and Proposals

Any quote, estimate, or proposal provided by ITechCNY is based on information available at the time it is prepared.

Quotes are generally valid for 30 days unless otherwise specified.

Additional labor, materials, equipment, software licensing, or project scope changes may result in revised pricing.

Scheduling and Appointments

ITechCNY will make reasonable efforts to provide services within agreed-upon timeframes.

Appointment times are estimates and may be affected by:

• Emergency service requests 
• Weather conditions 
• Equipment availability 
• Vendor delays 
• Other circumstances beyond our      control 

We reserve the right to reschedule appointments when necessary.

Payment Terms

Payment is due according to the terms specified on invoices, service agreements, or proposals.

Late payments may result in:

• Service interruption 
• Suspension of support services 
• Additional fees where permitted      by law 
• Collection efforts for overdue      balances 

Customers remain responsible for all charges associated with services rendered.

Customer Responsibilities

To ensure successful service delivery, customers agree to:

• Provide accurate information      regarding systems and equipment 
• Maintain current software      licenses where required 
• Provide reasonable access to      equipment, systems, and facilities 
• Maintain backups of important      data 
• Notify ITechCNY of known      technical issues that may impact service 

Failure to provide necessary access or information may delay service completion.

Data Backup and Data Loss

Customers are solely responsible for maintaining backups of all important files, data, applications, and system configurations.

While ITechCNY takes reasonable precautions during service work, we cannot guarantee against data loss resulting from:

• Hardware failure 
• Software failure 
• Malware or ransomware 
• Operating system issues 
• User error 
• Third-party service failures 
• Unforeseen technical      complications 

We strongly recommend maintaining current backups prior to any repair, upgrade, or service work.

Hardware and Software

ITechCNY may recommend, install, configure, or support third-party hardware and software products.

Manufacturer warranties, licensing agreements, and support policies remain the responsibility of the respective vendor.

ITechCNY does not guarantee the ongoing availability, compatibility, or performance of third-party products.

Cybersecurity Disclaimer

Cybersecurity threats continue to evolve, and no technology solution can guarantee complete protection against all cyber risks.

While ITechCNY implements industry best practices and recommended security measures, we cannot guarantee prevention of:

• Cyberattacks 
• Data breaches 
• Malware infections 
• Phishing attempts 
• Ransomware incidents 
• Unauthorized access 

Customers are responsible for following recommended security practices and maintaining appropriate cybersecurity measures.

Limitation of Liability

To the fullest extent permitted by law, ITechCNY shall not be liable for:

• Indirect damages 
• Incidental damages 
• Consequential damages 
• Loss of profits 
• Loss of revenue 
• Loss of business opportunities 
• Loss of data 

Any liability arising from services provided by ITechCNY shall be limited to the amount paid for the specific service giving rise to the claim.

Website Use

Visitors may use this website for lawful purposes only.

Users agree not to:

• Attempt unauthorized access to      systems or networks 
• Distribute malicious software or      code 
• Interfere with website      functionality 
• Use the website in violation of      applicable laws 
• Copy or reproduce website      content without permission 

Intellectual Property

All content on this website, including text, graphics, logos, branding, images, and design elements, is the property of ITechCNY unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

Third-Party Links

Our website may contain links to third-party websites or services.

ITechCNY is not responsible for the content, privacy practices, availability, or policies of external websites.

Users access third-party websites at their own risk.

Service Warranties

Unless otherwise specified in a written agreement, services are provided on an "as-is" basis.

ITechCNY makes no warranties, express or implied, regarding:

• Uninterrupted service      availability 
• Specific performance outcomes 
• Compatibility with all hardware      or software 
• Error-free operation of      third-party products 

Governing Law

These Terms and Conditions shall be governed by and interpreted under the laws of the State of New York, without regard to conflict of law principles.

Any disputes arising from these Terms or our services shall be subject to the jurisdiction of courts located within New York State.

Changes to These Terms

ITechCNY reserves the right to update or modify these Terms and Conditions at any time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Continued use of the website or services following any updates constitutes acceptance of the revised Terms.

If you have questions, concerns, or feedback regarding website accessibility, please contact us:

ITechCNY
Phone: (315) 627-2432
Email: info@itechcny.com
Website: www.itechcny.com

We value feedback and are committed to improving accessibility for all visitors.